Currently enrolled University of Arkansas, Fayetteville students
To be eligible for library privileges and remote access to library resources, students must be enrolled in at least one hour of credit or be pre-registered for the following semester.
Students who wish to retain library privileges for a short time while they complete theses or other academic requirements may be granted "Affiliate" status in the UAConnect student information system by their college or the Graduate School. Read more
Faculty and staff of the University of Arkansas, Fayetteville
This includes emeritus faculty and retirees.
Part-time or hourly employees may need to complete an Application for Library Privileges so that our records are complete. Read more
Faculty who wish to authorize research assistants (graduate students or staff) to check out library materials for your use and/or to pick up Interlibrary Loan materials, please visit Request for Faculty Authorization for more information.
Therefore, for most items that check out for 16 weeks to students, faculty and staff, no overdue fees are charged. We will bill for replacement costs if a book is long overdue and deemed lost.
Courtesy overdue reminder notices are sent to all patrons via campus email.
The status of checked out items is always available for review online by using My Library Account or by calling the Mullins Help Desk 479-575-4104.
For Course Reserves and other short-term loans that are in high demand, overdue fines are generally
When materials are thirty days overdue, they are considered lost and a bill is generated. The amount of the bill is the replacement cost of the item. Replacement costs may vary by subject area and are based on average costs in each discipline.
Overdue reserve materials may be fined up to thirty dollars ($30.00), and overdue recalled items may accrue a fine of up to thirty dollars ($30.00).
Invoices must be paid to the Treasurer's Office. If books that have been billed are returned, an adjustment notice will be sent to the Treasurer's Office. No refunds or adjustments for paid invoices are processed after one year.
Now that I have graduated, may I still use the libraries?
Congratulations!Anyone, whether alumnus or visitor, is welcome to come to the library and use our materials on site.
Borrowing Privileges and Interlibrary Loan
If you want to check out materials or use the Interlibrary Loan service, you will need to obtain library privileges. There are two ways to do so:
- Members of the Arkansas Alumni Association have library privileges with no fee. To apply for alumni borrowing privileges, complete our application form or contact User Services at 479-575-4104 (local), 866-818-8115 (toll free), or email: libpriv@uark.edu.
If you are not a member of the Alumni Association, you can pay a yearly fee as a community borrower. Find out more on our community borrowers page.
Database Access
Remote access to library databases, e-journals, and e-books is generally only licensed for current students, faculty, and staff. Recent graduates will retain remote access while their UARK email account is still active.
While Alumni do not have remote access to library databases, electronic journals or electronic books, you are welcome to visit the library and access these materials through the campus network.Most online resources allow walk-in use by campus visitors.
We also encourage you to explore our growing collection of open databases freely available to all.
Check our Alumni Services page for alumni and open access databases.
Related Links
- Alumni Services at the Library
- Freely Available Databases
- University of Arkansas Alumni Association
- Application Form to apply for alumni borrowing privileges
- Community borrowers library privileges information
Can I use the library if I am not affiliated with the University?
Visiting
Anyone may visit the campus libraries and use materials on site.
An appointment is recommended to visit Special Collections. Read more about planning your visit to Special Collections.
Borrowing
Researchers and community members who are not currently enrolled students or full-time appointed faculty and staff of the University of Arkansas may apply for community borrower privileges. Depending on user status (for example: alumnus, visiting faculty, continuing graduate student), some charges may apply.
Note that community borrowing privileges do not include remote access to library databases or electronic journals.
To apply for library privileges, please print out and complete our Application for Library Privileges form. Please include any appropriate fees (check or credit/debit card only) and a copy of a photo ID, such as a state-issued driver's license or student ID card, and EITHER submit the form with payment in person to the Main Service Desk, OR mail it with payment (check ONLY) to:
User Services
University of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701-4002
Online Access
Most online resources can be accessed on campus by visitors when a computer is available.
Many online library resources may also be accessed via a personal laptop when connected to the campus wireless system.
Remote access to subscription online sources is limited to faculty, staff, and currently enrolled students. You may wish to view our list of freely available databases.
Related Links
- Application for Library Privileges
- Freely Available Databases
- Planning your visit to Special Collections
I am a researcher with the Arkansas Agricultural Experiment Stations and need access to library resources
Procedures Under Review
We are currently working with the Division of Agriculture on a revision of procedures for adding UADA faculty and staff to the library patron database.
Your Library Account
You will need to use your uark.edu email account to log into library resources. Most Experiment Station researchers automatically receive a uark.edu account and UARK 9 digit ID number.
If you need help confirming that you are in the library database of affiliated faculty and staff, you can contact us at 479-575-4104 or send email to circserv@uark.edu.
Affiliate Privileges
Your uark.edu email account and ID number will entitle you to:
- borrow print library materials
- access electronic resources
- sign up for Interlibrary Loan service (ILLiad) to request document delivery and materials from other libraries.
Help
You can contact us by sending email to User Services at circserv@uark.edu.
Related Links
- UITS Webpage for Managing Accounts and Passwords
- Databases list A to Z
- OneSearch
- Interlibrary Loan
- Contact User Services
Can I bring in a replacement book for the book I lost or damaged?
Yes!We will gladly take a copy of the exact book to cover the replacement fee. The book may still be subject to a fine of up to $15 as an overdue/processing charge.Here are the guidelines:
- Must match the item lost (exception: replacement copy can be a newer edition of the same item)
- Can be a used copy, but must be in "very good," "excellent," or "like new" condition
- Must be free of highlighting or other writing
- Cannot be a former library copy
Search the Library Catalog (OneSearch)if you need the specifics including the date, publisher, or the ISBN.
If you are unsure if a specific copy meets the requirements above, please check with one of the User ServicesSupervisors or with the User Services Manager before purchasing a particular copy.
User Services Operations Manager: Matthew Kelly
- 479-575-2440
- mekelly@uark.edu
Related Links
- OneSearch
I am no longer registered for classes but need to finish up a project. How can I apply for continuing library privileges?
To be eligible for library privileges and retain remote access to library resources, studentsmustbe enrolled in at least one hour of credit or be pre-registered for the following semester.
If you need to retain library privileges for a short time while you complete theses or other academic requirements, you can ask your college or the Graduate School to grant you"Affiliate" status in the UAConnect student information system. Extensions and length of time granted are determined by academic departments, colleges, and the Graduate School, not by the library.
Related Links
- Library Use and Borrowing Privileges
I am a researcher with the Arkansas Archaeological Survey and need to access library databases and ejournals
Researchers associated with the Arkansas Archeological Survey usually have a UARK email account and a library account.
Your UARK email account provides access to library databases, e-journals, and e-books.
Your library account provides borrowing privileges and Interlibrary Loan privileges.
Remote users may request that materials in the University of Arkansas Fayetteville Libraries be sent to them by using anInterlibrary Loan request (see below link).
If you need help confirming that you are in the library database of affiliated faculty and staff, you can contact us at 479-575-4104 (local), 866-818-8115 (toll-free) or send email to the Circulation Department.
Related Links
- Interlibrary Loan
- Contact User Services
Our department has a visiting or affiliated researcher, how can we request library privileges for them?
If your college or program wishes to provide campus privileges to a visiting researcher, your HR partner will need to create a record for them as a contingent worker in Workday.
A contingent worker record will generate a UARK email account, which will allow for database and interlibrary loan access and a campus ID card with a 9-digit UARK ID number, which will allow library checkouts.
After the record is created in Workday, the Libraries should receive the new record within a few days. Library accounts can be verified by logging into My Library Account with uark.edu email and password.
For questions, please email us at circserv@uark.edu.
I need to connect to databases but don't have a UARK account
Please note that, due to licensing restrictions, only currently-enrolled students, faculty, and staff are able to access library resources remotely. Not all library users who have library borrowing privileges also have privileges to access databases remotely.
Alumni, Community Borrowers, and others are welcome to use most databases, e-journals, and e-books while on campus.
If you need help confirming that you should have remote access, you can contact us at 479-575-4104 (local), 866-818-8115 (toll-free) or send an email through the link below.
Need help retrieving your UARK email and password?Please visitthe Password Manager page linked below.
Related Links
- Contact User Services
- UITS Webpage for Managing Accounts and Passwords
I am not registered for classes right now. Do I still have library privileges?
Your library checkout privilege will expire shortly after your last semester of enrollment.
Your remote access to library databases, ebooks, and ejournals will expire with your uark.edu account.
Students who need library privilegesfor a short time to complete a thesis, dissertation, or other research project may apply to the Graduate School or to their college for affiliate status. Read more about library privileges through the link below.
Related Links
- Library Privileges
I am an hourly U of A employee. How can I get library privileges?
Your UARK email account should allow access to library databases, e-journals, and e-books.
To borrow books or use interlibrary Loan, please visit our Mullins Help Desk or complete this library privileges form (link below) and email it to libpriv@uark.edu along with a photocopy of your UARK ID card.
Related Links
- Application for Library Privileges
- Contact User Services
How do I apply for community borrower privileges?
To apply for library borrowing privileges as a community member, please print out and complete our Application For Library Privileges form. Please include any appropriate fees (check or credit/debit card only) and a copy of a photo ID, such as a state-issued driver's license or student ID card, and EITHER submit the form with payment in person to the Main Service Desk, OR mail it with payment (check ONLY) to:
Mullins Help Desk SupervisorUniversity of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701-4002
Please note that community borrower privileges do not include remote access to online resources.
Related Links
- Application for Community Borrower Privileges
I am a student at the Clinton School of Public Service, but am having trouble getting to library resources. Can you help?
Students at the Clinton School of Public Service (CSPS) can be cross-registered with the University of Arkansas, Fayetteville (UARK), allowing them access to library resources.CSPS students must first activate your UARK email address by going to the New User Page for our campus.Note: You will need your university ID number to activate your account.
Once you have activated your UARK username and password, you should be able to get into our electronic databases and journals remotely.
For questions regarding activating your UARK account, please contact the UA-ITS help desk.
For questions regarding your university ID number, please contact the Graduate School admissions office at gradinfo@uark.edu.
Related Links
- New User Page
- UA-ITS help desk
What are the loan periods for books and other materials?
| User Type | Loan period (most items)* | Number of renewals | Item limit | Holds / retrieval requests? | Interlibrary Loan? | Remote access to databases? | Annual cost |
|---|---|---|---|---|---|---|---|
| UA Affiliates | |||||||
| Students graduate / undergraduate | 16 weeks** | 2 | 100 | Yes | Yes | Yes | none |
| Faculty includes affiliated and emeritus faculty | 16 weeks | 2 | 500 | Yes | Yes | Yes | none |
| Staff includes affiliated staff and retirees | 16 weeks | 2 | 100 | Yes | Yes | Yes | none |
| Non-UA Affiliates | |||||||
Community Borrowers | 4 weeks | 2 | 10 | Yes | Yes | No | $40 |
Dependent / Spouse | 4 weeks | 2 | 10 | Yes | Yes | No | none |
ARKLink | 4 weeks | 2 | 10 | Yes | Yes | No | none |
Arkansas Alumni Association Member | 4 weeks | 2 | 10 | Yes | Yes | No | none |
High School Students | 4 weeks | 2 | 10 | Yes | Yes | No | $15 |
Corporate Borrowers | 4 weeks | 2 | 10 | Yes | Yes | No | $100 |
*Note that policies may vary by item format or location.
**16 weeks or until the student's registration expires.
How do I renew my checked out items?
The libraries have instituted an auto-renewal policy where your checked out items will be automatically renewedas long as there are no holds on the item. For most print book items, the loan period is 16 weeks, and two renewals are allowed. NOTE: Some items, including some periodicals and course reserve items, have varying loan periods and are not eligible for automatic renewals.
Patrons in some special categories (ArkLink members, community borrowers, high school students) may have shorter loan periods and are not eligible for auto-renewals. Please sign in to your library account on OneSearch to make renewals, or contact our Help Desk for assistance.
After the two renewals, if the items are still needed, you will need to return them to the library to be checked in and then checked back out to you.
Please note that loan periods may be adjusted depending on your enrollment in upcoming terms.
Related Links
I attend college elsewhere in Arkansas. May I borrow books from the U of A library?
The University Libraries at the University of Arkansas, Fayetteville participate in the ARKLink Reciprocal Borrowing Program, whereby students from participating college and university libraries may check out materials at the U of A campus in Fayetteville.
Before visiting Mullins Library, you must request an ARKLink card from your home library. This card will grant borrowing privileges at University of Arkansas, Fayetteville, libraries under the following guidelines:
- Individuals must present an ARKLink card issued by their home library and a photo ID. Fax authorization will be accepted only if received Monday-Friday between 8am-5pm. Photo identification and the ARKLink card must be presented in order to check out materials.
- Privileges will be granted on a semester basis for students, and on a yearly basis for faculty and staff.
- Individuals must complete the University of Arkansas "Registration for Reciprocal Circulation Privileges" form at the Help Desk in Mullins Library in order for a patron record to be created to allow checkout of material
ARKLink Card Loan Policies
- 28 days (faculty, staff, and students)
- Maximum of 10 items, books only
- One renewal
- Ineligible to recall or place holds on materials
- Item checked out to ARKLink borrower which are needed by UAF patrons may be recalled after two weeks.
- Recalled items must be returned within 7 days. Failure to return materials recalled will result in a block of privileges. A fee of $35.00 per item will be charged if items are not returned.
Need more information?
- For more information on the ARKLink Reciprocal Borrowing Program, visit the ARKLink website.
- For more information on borrowing privileges, please contact libpriv@uark.edu.
Related Links
- ARKLink Member Libraries
- ARKLink Card Info Page
- ARKLink Reciprocal Borrowing Policies
- Contact User Services
Does the library charge overdue fines?
We Just Want Our Books Back
Our goal is to have books returned, not to charge fines.
Therefore, for most items that check out for 16 weeks to students, faculty and staff, no overdue fees are charged. We will bill for replacement costs if a book is long overdue and deemed lost.
Are Your Items Overdue?
Courtesy overdue reminder notices are sent to all patrons via campus email.
The status of checked out items is always available for review online by using My Library Account or by calling the Mullins Help Desk 479-575-4104.
Overdue Fines for Short-Term Loans
For Course Reserves and other short-term loans that are in high demand, overdue fines are generally
- $3.00 per hour with a 1 hour grace period for hourly loans up to a maximum of $30.00
- $3.00 per day with a 1 day grace period for daily loans up to a maximum of $30.00
Bills for Lost Items
When materials are thirty days overdue, they are considered lost and a bill is generated. The amount of the bill is the replacement cost of the item. Replacement costs may vary by subject area and are based on average costs in each discipline.
Overdue reserve materials may be fined up to thirty dollars ($30.00), and overdue recalled items may accrue a fine of up to thirty dollars ($30.00).
Invoices must be paid to the Treasurer's Office. If books that have been billed are returned, an adjustment notice will be sent to the Treasurer's Office. No refunds or adjustments for paid invoices are processed after one year.
I am staff at the Division of Agriculture Cooperative Extension Service and wish to request library privileges.
Procedures Under Review
We are currently working with the Division of Agriculture on a revision of procedures for adding UADA faculty and staff to the library patron database.
Requesting Affiliate Access
To receive library privileges, you will need to request an affiliate account with a uark.edu email address and ID number.
- Complete the UADA UARK request form for your UADA IT staff.
- Your uark.edu account and ID number will be created. This may take several days.
- Once you receive information about your uark.edu credentials, activate your uark.edu email by going to the UARK Account Activation Page.
- After you have activated your uark.edu email account, please contact us at the library using the Library Academic Affiliate Privileges Request Form.
The library will contact you using your uark.edu email address when your account is ready.
Affiliate Privileges
Your uark.edu email account and ID number will entitle you to:
- borrow print library materials
- access electronic resources
- sign up for Interlibrary Loan service (ILLiad) to request document delivery and materials from other libraries.
Help
You can contact us by sending email to User Services at circserv@uark.edu.
Related Links
- UADA UARK Request Form
- UARK Account Activation Page
- Library Academic Affiliate Privileges Request Form
What are the fines for overdue items?
| Type of Fee | Description | Fine Amount | Grace Period | Maximum Fine | When Billed | Eligible for Refund? |
|---|---|---|---|---|---|---|
| Overdue fines - hourly loans | Only applied to short-term loans, high-use items such as course reserves | $3.00 per hour | 1 hour | $30.00 | when item is returned or at the end of 30 days | No |
| Overdue fines - daily loans | Only applied to short-term loans, high-use items such as course reserves | $3.00 per day | 1 day | $30.00 | when item is returned or at the end of 30 days | No |
| Lost items - students and staff | Items more than 30 days late | Replacement cost varies; default is $150 | None | Replacement cost | 30 days overdue | Patrons may bring the item back up to 365 days after billing for a refund |
| Lost items - faculty | items more than 60 days late | Replacement cost varies; default is $150 | None | Replacement cost | 60 days overdue | Patrons may bring the item back up to 365 days after billing for a refund |
May I designate an assistant to pick up library materials for me?
Faculty may authorizeassistants (students or staff) to
- check out library materials
- pick up Interlibrary Loan materials
To do so, complete our authorization form linked below.
Related Links
- Faculty Authorization Form
